Frequently asked questions

Tuck is an AI baby monitor for iPhone. Two iPhones (one in the nursery, one with you) become a real-time baby monitor with AI scene captions, cry alerts, a morning sleep diary, and a curated lullaby library with a fade-out sleep timer. It works on Wi-Fi, cellular, or directly via Bluetooth Coded PHY when there's no internet at all.

Yes — one stays with you, one stays in the nursery. Most parents already have a primary iPhone and a retired iPhone in a drawer; the retired one becomes a perfect dedicated nursery device. Both phones need iOS 17 or later (iPhone XS/XR or newer).

Install Tuck on both iPhones. Sign in with Apple on the parent device. On the parent device, tap Add nursery — a QR code appears. Open Tuck on the second iPhone, scan the QR code, and the two pair in about 5 seconds. Place the nursery iPhone near the crib (lean against a stable surface 4–8 feet away, plugged into power) and you're done.

We're targeting an iOS launch in 2026. Sign up on the home page for early access — beta testers get an extended free trial.

Tuck is $0 hardware (uses two iPhones, any iOS 17+) and $14.99/month or $99.99/year (save 44% on the annual plan). One plan includes everything: continuous video and audio monitoring, two-way talk, cry alerts, AI scene captions, morning sleep diary, personalized AI lullabies, and free family viewer access for grandparents and nannies.

Yes — 14 days free via the App Store at launch. You can cancel any time during the trial and you won't be charged. Beta testers get an extended free trial.

Yes. Subscriptions are managed through Apple's App Store. You can cancel from Settings → Subscriptions on your iPhone — your subscription continues until the end of the current billing period.

No. Family viewers are free as guests on the paying parent's account. Anyone you invite can watch the live feed and hear cry alerts on their own iPhone at no additional charge.

Any iPhone running iOS 17 or later. That's iPhone XS, XR, 11, 12, 13, 14, 15, 16, or any SE from 2020 onward. The nursery phone stays plugged into power so battery health doesn't matter — even a five-year-old iPhone with degraded battery makes a perfect nursery device.

Not at launch. Tuck is iPhone-only for V1 — adding iPad support is on the roadmap once we've validated the iPhone experience. The same Bluetooth Coded PHY transport works on iPad, so it's a software effort rather than a hardware constraint.

Not at launch. Tuck is iOS-only for V1. Android comes in a later version once we've shipped a polished iOS experience.

No. The two iPhones are everything. No camera, no router, no hub, no parent unit. The iPhone front and rear cameras both work as the nursery camera; the parent's iPhone is the parent unit.

Lean it against a stable surface 4–8 feet from the crib at a slight downward angle. A bookshelf, dresser, or wall-mount works. Don't place it inside the crib or on top of bedding — Tuck explicitly does not require the iPhone to be near baby for the camera to work well.

Yes. Tuck has a custom Bluetooth Coded PHY (S=2) transport built in. When neither phone has internet, the two iPhones connect directly via Bluetooth — audio passes natively, video as a low-rate slideshow, cry alerts and two-way talk both keep working.

Yes. Bluetooth is allowed on planes; Tuck's offline transport doesn't use cellular bands at all. Put both iPhones in airplane mode + Bluetooth on, and the monitor keeps working from gate to gate.

30–50 meters indoors through walls (apartment, hotel suite, single-floor house); up to 60 meters line-of-sight. For very large multi-story houses, Wi-Fi remains the better transport — Tuck switches to it automatically when available.

Only when both phones aren't on the same Wi-Fi but at least one has a cellular signal. Bandwidth use is roughly 200–500 KB/min during active monitoring (audio-heavy). Scene understanding runs on-device, so it uses no additional bandwidth.

Tuck periodically analyzes a low-res keyframe with an on-device vision model that describes what's happening: "baby asleep on back, room dim, no movement." The analysis runs entirely on your phone — your nursery video is never sent to a cloud AI. You'll see a one-time consent screen the first time you turn it on.

Tuck ships a curated library of 16 lullabies across six moods (gentle, dreamy, hush, jazz, and more), age-tagged so the player picks tracks that suit your baby's stage. Tap Lullaby on the parent device and the nursery iPhone plays through its own speaker. Set the sleep timer and Tuck fades the audio out as your baby drifts off.

No — voice cloning is not part of Tuck V1. We considered it during planning but cut it before launch to keep onboarding fast and the privacy story clean. Lullabies use the curated catalog described above.

Yes. The Wi-Fi/cellular path uses LiveKit's WebRTC with DTLS-SRTP encryption in transit (the SFU relay sees decrypted frames to forward them, so this is not strict end-to-end encryption). The Bluetooth path uses LE Secure Connections plus an additional application-layer key derived during initial pairing and is end-to-end between the two phones. Tuck doesn't record nursery video to its servers in either mode.

Tuck does not record continuous nursery video to its servers. The one exception is cry-moment snapshots: when a cry or pose change triggers an on-device caption, Tuck uploads a single frame encrypted to its backend with a 30-day TTL so the morning sleep diary can render a thumbnail strip. You can turn this off in Nursery settings.

Only iPhones that have completed the QR pairing flow with you. Tuck doesn't expose the nursery iPhone over Bluetooth or Wi-Fi to strangers — connections require the paired-device certificate exchanged during QR pairing. A stranger nearby on Bluetooth can't connect to your monitor.

Veronata, Inc. is a US company; subscriber metadata is hosted in US data centers (Convex). Audio and video for the active monitor stream are not stored on our servers at all (LiveKit relays in real time but does not record). AI scene understanding runs on-device — keyframes are not sent to Google or any cloud AI. Cry-moment snapshot frames are uploaded encrypted to our own backend with a 30-day TTL for the sleep diary, and can be turned off in settings.

Family viewers are free as guests on the paying parent's account — invite grandparents, nannies, or a partner from Settings → Family. Everyone sees the same live nursery feed on their own iPhone and can take turns talking back to baby.

Multi-baby support is not part of Tuck V1 — it's parked for a future update. At launch, Tuck pairs one nursery iPhone to one parent account. If you need to monitor two cribs at once today, look at competitors like Annie that support multi-baby.

Yes. As long as a grandparent has been added as a viewer via Settings → Family, they can see the nursery feed from their own iPhone, anywhere in the world, at no extra cost. The transport tier picker handles the long-distance case automatically — typically over cellular + LiveKit.

No. Tuck is not a medical device — it does not diagnose, monitor, or treat any medical condition, including SIDS, apnea, or breathing irregularities. It is not a substitute for adult supervision. For medical-grade monitoring, look at FDA-cleared devices like Owlet Dream Sock.

No. We do not make any claims about preventing or detecting SIDS, breathing irregularities, or any other medical condition. Tuck has cry detection, which alerts you when baby cries — that's a behavior signal, not a medical signal.

Tuck's smart alerts are designed to err on the side of fewer false negatives — you'll occasionally get an alert for a false positive (e.g., a loud appliance) but the system is tuned to not miss real cries. Even so: Tuck is not a substitute for adult supervision. Always ensure baby is checked on per your pediatrician's guidance.