Frequently asked questions

Tuck is an AI baby monitor for iPhone. Two iPhones (one in the nursery, one with you) become a real-time baby monitor with personalized AI lullabies in a cloned family voice. It works on Wi-Fi, cellular, or directly via Bluetooth Coded PHY when there's no internet at all.

Yes — one stays with you, one stays in the nursery. Most parents already have a primary iPhone and a retired iPhone in a drawer; the retired one becomes a perfect dedicated nursery device. Both phones need iOS 17 or later (iPhone XS/XR or newer).

Install Tuck on both iPhones. Sign in with Apple on the parent device. On the parent device, tap Add nursery — a QR code appears. Open Tuck on the second iPhone, scan the QR code, and the two pair in about 5 seconds. Place the nursery iPhone near the crib (lean against a stable surface 4–8 feet away, plugged into power) and you're done.

We're targeting an iOS launch in 2026. Sign up on the home page for early access — beta testers get free Pro for the first year.

Yes — the Free tier is a complete, real baby monitor (live video, audio, two-way talk, cry alerts, offline Bluetooth, multi-caregiver) and is free forever. Pro ($7.99/month or $79/year) and Pro+ ($11.99/month or $119/year) add AI features on top.

Tuck Pro ($7.99/month or $79/year) adds AI scene understanding (Tuck describes what it sees in the nursery in plain English), the morning sleep diary, smart cry alerts that learn your baby's pattern, and 3 AI-composed lullabies per month.

Tuck Pro+ ($11.99/month or $119/year) adds unlimited AI lullabies, voice cloning of a consenting family member, multi-baby support (twins or siblings), on-device recordings, and family sharing for up to 6 caregivers.

Yes — 7 days free via the App Store at launch. Beta testers get free Pro for the first year. You can cancel any time during the trial and you won't be charged.

Yes. Subscriptions are managed through Apple's App Store. You can cancel from Settings → Subscriptions on your iPhone — your subscription continues until the end of the current billing period, and Free tier remains available afterward.

Any iPhone running iOS 17 or later. That's iPhone XS, XR, 11, 12, 13, 14, 15, 16, or any SE from 2020 onward. The nursery phone stays plugged into power so battery health doesn't matter — even a five-year-old iPhone with degraded battery makes a perfect nursery device.

Not at launch. Tuck is iPhone-only for V1 — adding iPad support is on the roadmap once we've validated the iPhone experience. The same Bluetooth Coded PHY transport works on iPad, so it's a software effort rather than a hardware constraint.

Not at launch. Tuck is iOS-only for V1. Android comes in a later version once we've shipped a polished iOS experience.

No. The two iPhones are everything. No camera, no router, no hub, no parent unit. The iPhone front and rear cameras both work as the nursery camera; the parent's iPhone is the parent unit.

Lean it against a stable surface 4–8 feet from the crib at a slight downward angle. A bookshelf, dresser, or wall-mount works. Don't place it inside the crib or on top of bedding — Tuck explicitly does not require the iPhone to be near baby for the camera to work well.

Yes. Tuck has a custom Bluetooth Coded PHY (S=2) transport built in. When neither phone has internet, the two iPhones connect directly via Bluetooth — audio passes natively, video as a low-rate slideshow, cry alerts and two-way talk both keep working.

Yes. Bluetooth is allowed on planes; Tuck's offline transport doesn't use cellular bands at all. Put both iPhones in airplane mode + Bluetooth on, and the monitor keeps working from gate to gate.

30–50 meters indoors through walls (apartment, hotel suite, single-floor house); up to 60 meters line-of-sight. For very large multi-story houses, Wi-Fi remains the better transport — Tuck switches to it automatically when available.

Only when both phones aren't on the same Wi-Fi but at least one has a cellular signal. Bandwidth use is roughly 200–500 KB/min during active monitoring (audio-heavy) on the Free tier; AI features (scene understanding, lullaby generation) use additional cellular when active.

On Pro, Tuck periodically sends a low-res keyframe to a vision model (Gemini 2.5 Flash) that describes what's happening: "baby asleep on back, room dim, no movement." Apple requires explicit user consent for this; you'll see a one-time consent screen the first time you turn it on.

On Pro+, you record about 90 seconds of a consenting family member reading a script. Tuck sends the sample to Mureka (our AI music partner) which builds a voice model scoped to your account. Tuck composes lullabies in that voice — different every night, calmly looped, gently faded.

Anyone who consents and is present to record the sample — yourself, your partner, a grandparent, a sibling. Tuck records a consent statement as part of every voice enrollment, so we can prove consent. Cloning from old recordings of someone who isn't present, including deceased family members, is not supported by design.

Yes. Settings → Voices → Delete removes the voice model from our servers and from Mureka within 24 hours. The original recording is purged immediately on model training.

Yes. The Wi-Fi/cellular path uses LiveKit's E2EE WebRTC; the Bluetooth path uses Bluetooth LE Secure Connections plus an additional application-layer key derived during initial pairing. Tuck never sees your nursery audio or video on its servers in plaintext.

No. Tuck does not record nursery video to its servers — it's a deliberate privacy choice. The Pro+ recording feature stores recordings on your iPhone, end-to-end encrypted, never uploaded. Cloud recording is not a feature we plan to ship.

Only iPhones that have completed the QR pairing flow with you. Tuck doesn't expose the nursery iPhone over Bluetooth or Wi-Fi to strangers — connections require the paired-device certificate exchanged during QR pairing. A stranger nearby on Bluetooth can't connect to your monitor.

Veronata, Inc. is a US company; subscriber metadata is hosted in US data centers (Convex). Audio and video for the active monitor stream are not stored on our servers at all (LiveKit relays in real time but does not record). AI feature data (scene keyframes, voice samples) is processed by US-based providers (Google for Gemini, Mureka for voice) and deleted on schedule.

Free supports 2 caregivers; Pro supports 4; Pro+ supports 6. All caregivers see the same nursery feed and can take turns talking back to baby. Useful for grandparents, babysitters, or two-parent households where both parents need access on their own iPhones.

Yes — multi-baby is a Pro+ feature. With Pro+, one parent device can monitor multiple nursery devices simultaneously. Each nursery iPhone is paired separately and each can be in a different room.

Yes. As long as a grandparent has been added as a caregiver via the Settings → Family menu, they can see the nursery feed from their own iPhone, anywhere in the world. The transport tier picker handles the long-distance case automatically — typically over cellular + LiveKit.

No. Tuck is not a medical device — it does not diagnose, monitor, or treat any medical condition, including SIDS, apnea, or breathing irregularities. It is not a substitute for adult supervision. For medical-grade monitoring, look at FDA-cleared devices like Owlet Dream Sock.

No. We do not make any claims about preventing or detecting SIDS, breathing irregularities, or any other medical condition. The Free and Pro tiers have cry detection, which alerts you when baby cries — that's a behavior signal, not a medical signal.

Tuck's smart alerts are designed to err on the side of fewer false negatives — you'll occasionally get an alert for a false positive (e.g., a loud appliance) but the system is tuned to not miss real cries. Even so: Tuck is not a substitute for adult supervision. Always ensure baby is checked on per your pediatrician's guidance.