Terms of Use

Last updated: May 9, 2026

PLEASE READ THESE TERMS OF USE CAREFULLY. THEY CONTAIN IMPORTANT INFORMATION ABOUT YOUR LEGAL RIGHTS, INCLUDING A MANDATORY BINDING ARBITRATION CLAUSE AND CLASS-ACTION WAIVER (SECTION 19), A JURY-TRIAL WAIVER (SECTION 19), A ONE-YEAR STATUTE OF LIMITATIONS (SECTION 20), AN EXPRESS ASSUMPTION OF RISK (SECTION 8), STRONG DISCLAIMERS OF WARRANTY (SECTION 13), AND A LIMITATION OF LIABILITY (SECTION 14). BY USING TUCK, YOU AGREE TO ALL OF THESE TERMS. IF YOU DO NOT AGREE, DO NOT USE TUCK.

1. Acceptance and binding effect

These Terms of Use ("Terms") form a binding legal agreement between you and Veronata, Inc., a Delaware corporation with its principal place of business in California ("Veronata," "we," "us," or "our"). They govern your access to and use of the Tuck mobile application, the Tuck website, and any related services or content (collectively, the "Service"). By creating an account, starting a free trial, paying a subscription fee, or using the Service in any way, you agree to be bound by these Terms, our Privacy Policy, and any additional terms presented at the point of use of a feature. If you do not agree, do not access or use the Service.

2. Eligibility

You must be at least 18 years old (or the age of legal majority in your jurisdiction, whichever is greater) to use the Service. The Service is intended for adults who are parents, legal guardians, or other responsible adult caregivers. By using the Service you represent that (a) you meet this age requirement, (b) you have the legal capacity to enter into these Terms, (c) you are not barred from receiving the Service under any applicable U.S. or other law, and (d) all information you provide is accurate and complete.

3. Subscription, free trial, and billing

Tuck is offered as an auto-renewing subscription:

New subscribers may be eligible for a 14-day free trial. At the end of the trial, your subscription auto-renews at the price shown above and your Apple ID payment method is charged, unless you cancel at least 24 hours before the trial ends. After conversion, the subscription continues to auto-renew at the end of each billing period at the then-current price unless cancelled. Prices may change; we will give you notice consistent with Apple's requirements before any price increase takes effect, and your continued subscription after notice constitutes acceptance of the new price.

4. Cancellation and refunds

You may cancel at any time through Settings → [your name] → Subscriptions on your iPhone. Cancelling at least 24 hours before the next renewal avoids being charged for the next period. Cancellation takes effect at the end of the then-current billing period; access to paid features continues until then. Cancelling inside the Tuck app or deleting the app does not, by itself, cancel the subscription — Apple manages billing.

Refunds are governed by Apple's standard policy. Submit refund requests at reportaproblem.apple.com. Veronata does not directly issue refunds for in-app purchases. Except as required by non-waivable consumer protection laws, all subscription fees are non-refundable once charged.

5. The Service

Tuck turns two iPhones into a baby monitor. One iPhone is placed near the child as a "nursery" device; the other stays with the parent. The Service may include live audio and video monitoring over Wi-Fi, cellular, or Bluetooth; on-device AI scene descriptions; cry detection; pose detection; a sleep diary; a curated lullaby library; and a Family Viewers feature. Specific features available at any time may change without notice. We make no commitment to maintain any particular feature.

6. Family Viewers

The paying subscriber may invite additional household members or caregivers ("Family Viewers"), such as a co-parent, grandparent, godparent, or nanny, to view the live monitor feed at no additional charge. Family Viewers do not have an independent subscription, may have reduced privileges, and are bound by these Terms upon use. The primary subscriber is responsible for the conduct of Family Viewers they invite.

7. Account responsibility

You are responsible for safeguarding your account credentials, for all activity occurring under your account, and for ensuring that any device you pair to the Service is your own or used with the lawful consent of its owner. You must notify us immediately of any unauthorised use. You may not share your subscription or transfer your account except via the Family Viewers feature.

8. EXPRESS ASSUMPTION OF RISK — IMPORTANT

BY USING THE SERVICE YOU EXPRESSLY ACKNOWLEDGE AND ASSUME THE RISKS DESCRIBED BELOW. You acknowledge that:

9. TUCK IS NOT A MEDICAL DEVICE

TUCK IS NOT A MEDICAL DEVICE. THE SERVICE IS NOT DESIGNED, INTENDED, OR APPROVED TO MONITOR, DETECT, DIAGNOSE, PREVENT, MITIGATE, TREAT, OR CURE ANY DISEASE, CONDITION, OR PHYSIOLOGICAL FUNCTION, INCLUDING SUDDEN INFANT DEATH SYNDROME (SIDS), SUDDEN UNEXPECTED INFANT DEATH (SUID), APNEA, BREATHING IRREGULARITIES, HEART-RATE IRREGULARITIES, SEIZURES, SUFFOCATION, CHOKING, ENTRAPMENT, OR ANY OTHER LIFE-THREATENING OR SAFETY-CRITICAL CONDITION. THE SERVICE HAS NOT BEEN EVALUATED OR CLEARED BY THE U.S. FOOD AND DRUG ADMINISTRATION OR ANY OTHER REGULATORY AUTHORITY FOR ANY MEDICAL PURPOSE.

DO NOT USE THE SERVICE AS A MEDICAL DEVICE OR FOR ANY APPLICATION WHERE FAILURE COULD CAUSE INJURY OR DEATH. ALWAYS FOLLOW SAFE-SLEEP GUIDELINES PUBLISHED BY THE AMERICAN ACADEMY OF PEDIATRICS OR YOUR LOCAL PEDIATRIC AUTHORITY. NEVER PLACE YOUR CHILD IN ANY POSITION WHERE THEIR SAFETY DEPENDS ON THE SERVICE OPERATING CORRECTLY.

10. Acceptable use

You agree that you will not, and will not permit anyone using your account to:

11. Privacy

Our handling of audio, video, account, and diary data is described in the Tuck Privacy Policy, which is incorporated into these Terms by reference. By using the Service you agree to that Privacy Policy.

12. Intellectual property; feedback; licence to use the Service

The Service — including the Tuck application, brand, logotypes, lullaby catalogue, prompts, icons, designs, source code, machine-learning models and weights, and all related content — is owned by Veronata, Inc. or its licensors and is protected by copyright, trademark, trade secret, and other intellectual-property laws. Subject to your compliance with these Terms, Veronata grants you a personal, non-exclusive, non-transferable, non-sublicensable, revocable licence to use the Service for your own household's non-commercial use. All rights not expressly granted are reserved.

You retain ownership of audio, video, and diary content generated by your use of the Service. You grant Veronata a worldwide, non-exclusive, royalty-free licence to host, process, transmit, display, modify (for technical purposes only — for example, transcoding or thumbnail generation), and store such content solely as necessary to deliver the Service to you and to comply with law.

Any feedback, ideas, or suggestions you provide about the Service ("Feedback") are non-confidential and Veronata may use them for any purpose without compensation or attribution.

13. NO WARRANTIES; AS IS, AS AVAILABLE, WITH ALL FAULTS

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, THE SERVICE IS PROVIDED "AS IS," "AS AVAILABLE," AND "WITH ALL FAULTS." VERONATA AND ITS OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, AFFILIATES, LICENSORS, AND SUPPLIERS DISCLAIM ALL WARRANTIES, REPRESENTATIONS, AND CONDITIONS OF EVERY KIND, WHETHER EXPRESS, IMPLIED, STATUTORY, OR ARISING FROM COURSE OF DEALING, COURSE OF PERFORMANCE, OR USAGE OF TRADE, INCLUDING WITHOUT LIMITATION THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, NON-INFRINGEMENT, ACCURACY, QUIET ENJOYMENT, AND THE WARRANTY THAT THE SERVICE WILL OPERATE UNINTERRUPTED, ERROR-FREE, OR SECURE. WITHOUT LIMITING THE FOREGOING, VERONATA MAKES NO WARRANTY THAT:

SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OF CERTAIN WARRANTIES, SO SOME OF THE EXCLUSIONS ABOVE MAY NOT APPLY TO YOU. IN THAT CASE, THE EXCLUSIONS APPLY TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW.

14. LIMITATION OF LIABILITY

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT WILL VERONATA, INC., ITS OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, AFFILIATES, LICENSORS, OR SUPPLIERS (COLLECTIVELY, THE "VERONATA PARTIES") BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, PUNITIVE, OR ENHANCED DAMAGES, OR ANY LOSS OF PROFITS, REVENUE, DATA, GOODWILL, USE, BUSINESS INTERRUPTION, OR COST OF SUBSTITUTE SERVICES, ARISING OUT OF OR IN CONNECTION WITH THESE TERMS OR THE SERVICE, WHETHER BASED ON CONTRACT, TORT (INCLUDING NEGLIGENCE), STRICT LIABILITY, STATUTE, OR ANY OTHER LEGAL THEORY, AND EVEN IF VERONATA HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES OR THE DAMAGES WERE FORESEEABLE.

THE TOTAL AGGREGATE LIABILITY OF THE VERONATA PARTIES FOR ANY AND ALL CLAIMS ARISING OUT OF OR RELATING TO THESE TERMS, THE PRIVACY POLICY, OR THE SERVICE — WHETHER IN CONTRACT, TORT (INCLUDING NEGLIGENCE), OR ANY OTHER THEORY — WILL NOT EXCEED THE LESSER OF (A) THE TOTAL AMOUNT YOU ACTUALLY PAID VERONATA FOR THE SERVICE IN THE TWELVE (12) MONTHS IMMEDIATELY BEFORE THE EVENT GIVING RISE TO THE CLAIM, OR (B) FIFTY U.S. DOLLARS ($50.00).

THESE LIMITATIONS APPLY EVEN IF AN EXCLUSIVE OR LIMITED REMEDY FAILS OF ITS ESSENTIAL PURPOSE. THE PARTIES AGREE THAT THESE LIMITATIONS ARE A FUNDAMENTAL ELEMENT OF THE BARGAIN BETWEEN THEM AND THAT WITHOUT THEM VERONATA WOULD NOT PROVIDE THE SERVICE AT THE PRICE SHOWN.

THIS SECTION DOES NOT LIMIT LIABILITY THAT CANNOT BE LIMITED UNDER APPLICABLE LAW. SPECIFICALLY, NOTHING IN THESE TERMS PURPORTS TO EXCLUDE OR LIMIT LIABILITY FOR FRAUD, FRAUDULENT MISREPRESENTATION, GROSS NEGLIGENCE, WILFUL MISCONDUCT, OR ANY OTHER LIABILITY THAT CALIFORNIA CIVIL CODE § 1668 OR ANY OTHER LAW MAKES NON-WAIVABLE.

15. Indemnification

You agree to defend, indemnify, and hold harmless the Veronata Parties from and against any and all claims, demands, actions, proceedings, losses, liabilities, damages, judgments, fines, penalties, costs, and expenses (including reasonable attorneys' fees and court costs) arising out of or relating to: (a) your use or misuse of the Service; (b) your breach of these Terms or the Privacy Policy; (c) your violation of any law or third-party right (including any privacy, publicity, or intellectual-property right); (d) any content you submit, transmit, or display through the Service; (e) reliance by anyone on Service output as if it were a medical, safety, or life-safety signal; or (f) any negligent act or omission by you or any person using your account or device. We will give you notice of any such claim and may, at our option, assume control of the defence with counsel of our choosing; you will cooperate as reasonably requested. You may not settle any claim without our prior written consent.

16. Force majeure

Neither party will be liable for any delay or failure to perform caused by an event beyond its reasonable control, including acts of God, natural disasters, fire, flood, earthquake, pandemic or epidemic, war, terrorism, civil unrest, government action, network or telecommunications-infrastructure failure, internet outage, cyberattack, third-party service-provider failure (including Apple, our cloud providers, or our network carriers), supply-chain disruption, or labour disputes. The affected party's obligations are suspended for the duration of the event.

17. Suspension and termination

We may suspend or terminate your access to the Service at any time, with or without cause, with or without notice, for any reason or no reason, including if we reasonably believe you have breached these Terms, if we discontinue the Service in whole or in part, or if continued operation of your account would violate applicable law. Upon termination, your licence to use the Service ends immediately. Sections that by their nature should survive termination (including 8, 9, 12, 13, 14, 15, 17, 18, 19, 20, 21, 22, 23, 24, 26, 27, and 28) will survive.

18. Changes to these Terms

We may update these Terms from time to time. The "Last updated" date at the top reflects the most recent revision. For material changes we will provide reasonable notice (for example, an in-app notification, an email to the address on file, or a banner on the Service). Your continued use of the Service after the effective date of the change constitutes your acceptance of the updated Terms. If you do not accept the updated Terms, your sole and exclusive remedy is to stop using the Service and cancel your subscription.

19. MANDATORY BINDING ARBITRATION; CLASS-ACTION WAIVER; JURY-TRIAL WAIVER

PLEASE READ THIS SECTION CAREFULLY. IT AFFECTS YOUR LEGAL RIGHTS AND REQUIRES THAT MOST DISPUTES BE RESOLVED BY INDIVIDUAL ARBITRATION RATHER THAN IN COURT OR ON A CLASS BASIS. YOU MAY OPT OUT BY FOLLOWING THE INSTRUCTIONS IN SECTION 19(g) WITHIN 30 DAYS OF FIRST ACCEPTING THESE TERMS.

19(a). Agreement to arbitrate

You and Veronata agree that any past, present, or future dispute, claim, or controversy arising out of or relating to (i) these Terms or the Privacy Policy; (ii) the Service; (iii) any transaction between you and Veronata; (iv) any marketing or advertising of the Service; (v) any product, good, or service offered through or in connection with the Service; or (vi) any other relationship between you and Veronata, whether based in contract, tort (including negligence), statute, regulation, common law, or any other legal theory (each, a "Dispute"), will be resolved by binding individual arbitration administered by JAMS pursuant to its Streamlined Arbitration Rules and Procedures (or, at Veronata's option, the American Arbitration Association under its Consumer Arbitration Rules), as modified by these Terms. The arbitrator will have exclusive authority to resolve any Dispute, including the scope, applicability, enforceability, formation, or validity of this arbitration agreement.

The arbitration will be governed by the U.S. Federal Arbitration Act, 9 U.S.C. § 1 et seq., which preempts any state law to the contrary.

19(b). Class-action and collective-action waiver

YOU AND VERONATA AGREE THAT EACH MAY BRING CLAIMS AGAINST THE OTHER ONLY ON AN INDIVIDUAL BASIS AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS, CONSOLIDATED, OR REPRESENTATIVE PROCEEDING, INCLUDING ANY PRIVATE-ATTORNEY-GENERAL ACTION TO THE EXTENT PERMITTED BY LAW. THE ARBITRATOR MAY NOT CONSOLIDATE CLAIMS OF MORE THAN ONE PERSON OR PRESIDE OVER ANY CLASS, CONSOLIDATED, OR REPRESENTATIVE PROCEEDING. IF A COURT OR ARBITRATOR DECIDES THAT THIS CLASS-ACTION WAIVER IS UNENFORCEABLE WITH RESPECT TO ANY CLAIM, THE UNDERLYING CLAIM MUST BE BROUGHT IN COURT (NOT IN ARBITRATION) AND THE REMAINDER OF THIS ARBITRATION AGREEMENT WILL REMAIN IN EFFECT.

19(c). Jury-trial waiver

YOU AND VERONATA EACH KNOWINGLY AND VOLUNTARILY WAIVE ANY RIGHT TO A TRIAL BY JURY IN ANY ACTION, PROCEEDING, OR COUNTERCLAIM ARISING OUT OF OR RELATING TO THESE TERMS OR THE SERVICE. THIS WAIVER APPLIES IN ANY VENUE IN WHICH SUCH AN ACTION IS BROUGHT, INCLUDING IF ARBITRATION IS HELD UNENFORCEABLE FOR ANY REASON.

19(d). Procedure

The arbitration will be conducted by a single neutral arbitrator. The seat of the arbitration is San Francisco County, California, U.S.A.; you may participate remotely (telephonic or video) by right. The arbitrator's decision will be final and binding, and judgment on the award may be entered in any court of competent jurisdiction. The arbitrator may award the same individual relief a court could but may not award class, consolidated, or representative relief.

19(e). Pre-arbitration notice and small-claims carve-out

Before initiating arbitration, you must send Veronata a written notice describing the nature and basis of the Dispute and the relief sought, by email to legal@tuck.baby with copy to hello@tuck.baby. Veronata will give similar notice to the email on file for your account. The parties will attempt in good faith to resolve the Dispute informally for at least 60 days before either party may commence arbitration.

Notwithstanding the above, either party may bring an individual action in small-claims court for any Dispute that qualifies, so long as the action remains in small-claims court and is brought on an individual (not class or representative) basis.

19(f). Costs and fees

Each party will bear its own costs and attorneys' fees in arbitration, except where the arbitrator awards otherwise under applicable law or the JAMS / AAA rules. Filing fees will follow the JAMS / AAA consumer rules.

19(g). Right to opt out

You may opt out of the arbitration agreement (Section 19), the class-action waiver (Section 19(b)), and the jury-trial waiver (Section 19(c)) — but not the rest of these Terms — by sending a clear written opt-out notice to legal@tuck.baby within 30 days of first accepting these Terms. The notice must include your name, the email address on your account, and the phrase "I opt out of arbitration." If you opt out, all other provisions of these Terms still apply, including Section 22 (Governing law and venue).

20. ONE-YEAR LIMITATIONS PERIOD

ANY CLAIM ARISING OUT OF OR RELATING TO THESE TERMS, THE PRIVACY POLICY, OR THE SERVICE MUST BE FILED WITHIN ONE (1) YEAR AFTER THE CLAIM ACCRUED. ANY CLAIM NOT FILED WITHIN THAT PERIOD IS PERMANENTLY BARRED. This shortened limitations period applies to the maximum extent permitted by applicable law (in California, see Code of Civil Procedure § 339.5). It does not apply to claims that cannot be shortened under applicable law.

21. DMCA / copyright concerns

If you believe content available through the Service infringes your copyright, send a notice complying with 17 U.S.C. § 512(c)(3) to our designated agent at legal@tuck.baby. We will respond consistent with the Digital Millennium Copyright Act.

22. Governing law and venue

These Terms are governed by, and will be construed in accordance with, the laws of the State of California, U.S.A., without regard to its conflict-of-laws rules. The U.N. Convention on Contracts for the International Sale of Goods does not apply. For Disputes that fall outside the arbitration agreement (Section 19) — including any Dispute brought after a valid opt-out under Section 19(g), any small-claims action, and any action seeking injunctive relief to protect intellectual property — you and Veronata irrevocably submit to the exclusive personal jurisdiction of the state and federal courts located in San Francisco County, California, U.S.A., and waive any objection to inconvenient forum.

23. Apple-specific terms (in-app purchases)

Tuck is distributed through the Apple App Store. Your subscription is processed through your Apple ID under Apple's standard auto-renewable subscription terms. Apple is not a party to these Terms. To the extent there is any conflict between these Terms and Apple's standard End User License Agreement (the "Apple EULA," available at apple.com/legal/internet-services/itunes/dev/stdeula), these Terms control between you and Veronata except where the Apple EULA's terms are required by Apple to govern. You and Veronata further acknowledge that Apple and its subsidiaries are third-party beneficiaries of these Terms with respect to the Service and may enforce the relevant provisions against you.

24. Severability

If any provision of these Terms is held to be invalid, illegal, or unenforceable in any respect, that provision will be severed or modified to the minimum extent necessary so that the rest of the Terms remain in full force and effect, and the substance of the bargain between the parties is preserved. The class-action waiver in Section 19(b) and the limitation of liability in Section 14 are NOT severable in the sense that, if either is held unenforceable, the parties intend the rest of the arbitration agreement (and, in the case of the limitation of liability, these Terms) to remain in effect on the maximum-protection terms a court will enforce.

25. Entire agreement

These Terms, the Privacy Policy, the Apple EULA (where it governs by Apple's requirement), and any additional terms presented at the point of use of a feature constitute the entire agreement between you and Veronata regarding the Service and supersede all prior or contemporaneous communications and proposals, whether oral or written, between you and Veronata.

26. Assignment

You may not assign or transfer these Terms or any rights under them without our prior written consent; any purported assignment without consent is void. Veronata may freely assign or transfer these Terms in connection with a merger, acquisition, sale of assets, or by operation of law.

27. Notices and electronic communications

You agree that we may give you notices and other communications electronically — by email to the address on file, by in-app message, or by posting on the Service. You may give us notice by email to legal@tuck.baby.

28. Export control and U.S. government users

You may not use, export, or re-export the Service except as authorised by U.S. law and the law of any other applicable jurisdiction. You represent that you are not located in, and are not a national of, any country subject to a U.S. government embargo, and that you are not on any U.S. government list of restricted parties. The Service is a "commercial item," "commercial computer software," and "commercial computer software documentation" as those terms are used in 48 C.F.R. § 2.101 and 48 C.F.R. § 12.212.

29. California consumer disclosures

California residents may report complaints to the California Department of Consumer Affairs, Complaint Assistance Unit, at 1625 N. Market Blvd., Sacramento, CA 95834, or by telephone at +1 (800) 952-5210, pursuant to California Civil Code § 1789.3.

30. Contact

Questions about these Terms or to send any required notice: legal@tuck.baby. General questions: hello@tuck.baby. Privacy and data-deletion requests: privacy@tuck.baby.

Veronata, Inc.
Delaware corporation, principal place of business in California, U.S.A.

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